Everything you need on the day

You bought a ticket to Hep in Versailles. Here is where to go, when to be there, and what to do if something changes.

Your receipt is your ticket

Bring it with you. On your phone or on paper. We check you in with it at the door. There is nothing else to print, collect or download.
One receipt per experience. Every experience is a separate purchase, so if you bought more than one you have more than one receipt. Bring them all.
Can’t find it? Check your spam or promotions folder first, then email tickets@remarkist.com from the address you used and we’ll resend it.

When and where

Doors open 20 minutes before start time, for check-in and seating. Come a little early, say hi, get settled.
Church Tour 2026. Saturday, September 26, 2026, 6:00 – 7:30pm at Wesley Covenant Fellowship, 134 Court Street, Versailles, KY 40383. There’s no opening act and seats are first come first serve, so if you arrive late, you’re gonna miss some good stuff and probably end up in a back pew.
The Apartment Sessions. Saturday 26 and Sunday 27 September 2026 at Amsden Station, 108 Court Street, Versailles, KY 40383. Your session time is on your receipt. It’s so not rock & roll to be late for band practice, so be prompt! Trivia begins right at start time, followed by the meet & greets.

The two venues are a couple of minutes apart on the same street, so a Church ticket and an Apartment Session on the same day is an easy walk.

If plans change

You can get a refund up to 14 days before the event, for any reason. We return the purchase price less the payment processing fee. Email tickets@remarkist.com from the address used at purchase.
Inside the 14 days we can’t refund. The seat is being held for ya, and it’s tough to resell.
If we cancel, or we can’t deliver something you paid for, you get all of it back including the fee, and you don’t have to ask.
Can’t make it but know someone who can? Our terms say 14 days for a transfer, but life happens, so for this one we’ll allow it right up to the event, even the day of. Email tickets@remarkist.com from the email address you used for the order so we can verify. Use the subject line “Ticket Transfer”, and in the message give us the exact full name of the person picking up the ticket.

Ticket questions

Email tickets@remarkist.com and we aim to reply within one business day. That address is watched for this event, so it is the fastest route for anything about a ticket, a session time, a refund or a transfer. Full terms are in the Live Events Terms, which sit alongside the broader Remarkist terms.

Anything else

This page covers tickets for Hep in Versailles only. For your Remarkist account, the Folkic app, or any question that isn’t about this event, our general help lives at remarkist.com/support, or email support@remarkist.com. General support aims to reply within 2–3 business days.

Still shopping? Tickets and remaining sessions are on the Hep in Versailles page.